About Us

ABOUT US

Helping businesses and their people thrive is at the heart of everything we do.

Our client-first approach and Comprehensive solutions empower individuals to take control of their health and well-being—and companies to keep the promises they make to their employees.

We know that employee benefit plans can seem complex, costly, and confusing. But we believe they don’t have to be.

We’ve built our reputation on  creating plan designs that deliver  more value, more flexibility, and more transparency to companies and their employees.

Drawing on three decades’  experience in the healthcare insurance industry, we listen closely to the needs of businesses and employees to create solutions that empower greater health and financial security.

After seeing the reviews online I was Skeptical at first to enroll in the insurance my Employer was offering. I am on the insurance now for 4 months and i just went to the doctor for the very first time since enrolling. I called the office for information regarding my benefits, Rachel was really helpful she was so pleasant on the phone and gave me 150% of her time, truly happy that I Ended up taking the benefits from my employer.

Thank You, Total plan Concepts for being for having amazing customer service.

BORIS IVANOV

“Great company, amazing staff!”

I personally think are great and their service out ranks any TPA that I have dealt with in the past,

Sam Frank

Esta compañía es muy buena, la persona que habla español es muy agradable y muy dulce. realmente me ayudaron a encontrar un médico y me enviaron una lista de lo que estoy cubierto.
“This company is very good, the person who speaks Spanish is very nice and very sweet. They really helped me find a doctor and they sent me a list of what I’m covered for.”

Gracias! (Thank you!)
Maria

MARIA GONZALEZ

Our Approach

Individualized

Your business is unique, so your employee benefit plan should be as well. That’s why we don’t buy into a one-size-fits-all approach. Our solutions are custom tailored to fit the needs of your business

People First

Relationships matter to us. We know that behind every claim is a person dealing with a medical event that has impacted them or their family. We treat every person with care and respect as we help them get the most out of their benefits.

Cost Effective

We build innovative employee benefit solutions that reduce costs without compromising on quality of care. We accomplish this by improving efficiency, minimizing risk, and promoting flexibility and transparency in everything we do.

By The Numbers

10
Years in Business
$ 1 Billion
Dollars in claims processed each year
125000
Claims Processed Annually
100 K Plus
Members served each year
3
Offices nationwide
$ 500000 +
Raised for Local Charities Since 2011
TotalPlan TPA Response to COVID-19

Your health and the health of your loved ones are important to our dedicated team. You may expect business as usual when calling,emailing, or chatting with our Dedicated Service Associates.