Members

MEMBERS

We’re here to help you to take full advantage of your health benefits.

Have a question about what’s covered? Want to check up on a claim? Need to find a doctor? Whatever your question or concern, we’re here to help.

Questions?
We’ve got you covered.

We know that your health insurance plan is among the most important factors of your compensation package—and that it can also be the most confusing.

Your employer wants to make sure you’re satisfied with your healthcare plan—and that’s why they’ve partnered with us to help manage your benefits.

We’re here whenever you have a question or concern about your plan—from finding a doctor to questions about claims and benefits. We’re here to be your advocates to make sure you receive the benefits promised to you. Most importantly, we’re here to inform and empower you to take control of your health—and save money, too.

24/7 SELF- SERVICE MEMBER PORTAL

YOUR QUESTIONS RESOLVED – IN ONE CALL

NO REFERRALS NEEDED

AFFORDABLE, QUALITY HEALTH BENEFITS

24/7 ACCESS TO OUR SELF-SERVICE MEMBER PORTAL
With our secure member portal, navigating your healthcare benefits has never been easier. Log in securely to:

Access your Virtual ID Card
View claims activity and plan information
Communicate with our member support team
YOUR QUESTIONS RESOLVED - IN ONE CALL
Our helpful and knowledgeable member support team is available by phone or by chat 24/7. We know you’re time is valuable, and we resolve 90% of member questions on the first call.
SEE ANY DOCTOR, WITHOUT A REFERRAL
None of our plans require referrals to see the doctor of your choice.
QUALITY, AFFORDABLE HEALTH BENEFITS
Worry less about paying high out-of-pocket costs that aren’t covering you sufficiently. Our plans are designed to be cost effective while giving you the coverage you want.
Multi Ethnically Family Pose

Not sure where to start?

Just Follow These 3 Simple Steps:

1. Call us 24/7 or sign into your secure member portal to file a claim, check your eligibility, or ask a question about your coverage.

2. A member of our expert team will help you understand your health benefits and ensure you receive the care as promised in your plan.

3. Take full advantage of your employer health programs and benefits, and be empowered to take control of your health and wellness.

or call 877-435-2063

TotalPlan TPA Response to COVID-19

Your health and the health of your loved ones are important to our dedicated team. You may expect business as usual when calling,emailing, or chatting with our Dedicated Service Associates.